This Data Retention Policy explains how long EZ Resume retains different types of personal information and the criteria we use to determine retention periods. We are committed to keeping your data only for as long as necessary to provide our services and comply with legal obligations.
1. Retention Principles
- Data Minimization: We only collect and retain data that is necessary for our services
- Purpose Limitation: Data is retained only for the specific purposes for which it was collected
- Legal Compliance: We retain data as required by applicable laws and regulations
- Security: All retained data is protected with appropriate security measures
- User Rights: Users can request deletion of their data at any time
2. Data Retention Periods
| Data Type | Retention Period | Reason |
|---|
Resume/Cover Letter Content
Job descriptions, skills, achievements | Immediate deletion | Deleted immediately after generation and email delivery to protect user privacy |
Personal Information
Name, email, phone number | 30 days | Retained briefly for customer support and to handle any issues with document delivery |
Payment Records
Transaction IDs, amounts, dates | 7 years | Required by tax laws and financial regulations for audit purposes |
Communication Data
Support emails, contact form submissions | 2 years | Retained for customer support history and service improvement |
Analytics Data
Usage patterns, page views | 26 months | Google Analytics default retention period for website performance analysis |
Log Files
Server logs, error logs | 90 days | Retained for security monitoring, debugging, and performance optimization |
Cookie Data
Session cookies, preferences | Session/1 year | Session cookies deleted when browser closes, preference cookies for 1 year |
3. Data Deletion Process
Automatic Deletion
- Resume content is automatically deleted immediately after processing
- Personal information is automatically deleted after 30 days
- Log files are automatically rotated and deleted after 90 days
- Analytics data is automatically deleted after 26 months
Manual Deletion
- Users can request immediate deletion of their data at any time
- We process deletion requests within 30 days as required by GDPR
- We provide confirmation when data has been successfully deleted
- Some data may be retained longer if required by law
4. Data Backup and Recovery
- We maintain secure backups for disaster recovery purposes
- Backups are automatically deleted according to our retention schedule
- Backup data is encrypted and stored securely
- We do not use backups to restore data that has been deleted at user request
5. Third-Party Data Retention
Service Providers
- OpenAI: Data is processed and immediately deleted after AI generation
- Stripe: Payment data retention follows their privacy policy and legal requirements
- Email Services: Email delivery logs are retained according to provider policies
- Google Analytics: Analytics data retention follows Google's policies
6. Legal Basis for Retention
- Contract Performance: Data necessary to provide our services
- Legal Obligation: Data required by tax, financial, or other regulations
- Legitimate Interest: Data for security, fraud prevention, and service improvement
- Consent: Data for analytics and marketing (where applicable)
7. Data Retention Review
- We review our retention periods annually
- Retention periods are updated based on legal requirements and business needs
- Users are notified of significant changes to retention periods
- We ensure retention periods are no longer than necessary
8. Contact Information
If you have questions about our data retention practices or would like to request deletion of your data, please visit our Data Rights page or contact us directly.
Key Takeaways
- • Resume content is deleted immediately after generation
- • Personal information is deleted within 30 days
- • You can request immediate deletion at any time
- • We only keep data as long as legally necessary
- • All data is protected with appropriate security measures